Holiday Inn Express Olean, an IHG Hotel

The staff was friendly and very understanding. I forgot a whole toiletry bag and they had everything I needed and dint charge me for it..they also made my kids feel special. Every time they walked into not the lobby they were greeted with smiles and hellos.

It was the most wonderful breakfast due to the lovely woman who greeted everyone and worked really hard to make sure each guest had what they needed. She helped me to have a happy start to my day. You have an amazing gem in her. She even brought bacon out to the dining area to someone who was waiting for it. I hope this fantastic employee is recognized and rewarded!! Thank you!

Amazing breakfast and staff was amazing excellent food

We like staying at Holiday Inn Express hotels since they reliably offer a basic level of services - clean, in safe locations and usually have well trained staff. The hotel on Olean did not disappoint. We also like having an option to have breakfast - mostly for a quick access to coffee and maybe a pastry since most of the other options are not that palatable.

The small staff was stellar- very responsive to needs and requests. The hotel room itself was pristinely clean and smelled wonderful.